Return Policy

If you are not FULLY satisfied with your purchase for any reason we will refund your purchase less shipping and handling fees.

Q: How do I return an item?

If you are not satisfied with your purchase for any reason within 30 days of the date of your order, please email us at: Sales@TweezerTweezer.com with your order number and the full name used for your purchase. Once your order information is confirmed we will email you a Return Material Authorization (RMA) number.  Please note: No returns will be accepted without an assigned RMA number. The product must be received by us within 10 business days of the issuance of the RMA number to you. All products must be packed in the original packaging. Customer is responsible for all return shipping costs. All returned merchandise must be in New and undamaged condition.

• Ship your return to:   

                                  TweezerTweezer.com

                                  c/o RMA # Insert Your RMA Number

                                  1648 Taylor Road #155

                                   Port Orange, FL 32128

• NOTE: We recommend that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to us or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace

Q: How long will it take to receive a Refund?

• We'll process a refund after we receive and process your return.
• You can anticipate the following time frames to see receive your refund:
• 5 to 10 business days for us to receive your return
• 1 to 3 business days for us to process your return
• The time it takes your bank or credit card company to process our refund request.

We'll notify you via e-mail of your refund once we've received and processed the returned item.